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is this product whey protein concentrate or isolate? it doesnt say in the label

September 21 2015

Hi Damon, thank you for you question. The NorCal Organic Chocolate Whey uses the same whey as our Organic Whey , an organic whey concentrate. Thank you

Product: NorCal Organic Chocolate Whey

How many servings are in the 2 pound bag? Or how much is one serving? does it come with a scooper?

August 21 2015

Hi Chris, thank you for your email, there are 32 servings, one serving is 28 grams, a scooper is included. The products images are being updated so that zoom is available on the product labels. Thank you.

Product: NorCal Organic Chocolate Whey

Dear NorCal Organic Customer,

We have always been a company focused on providing the highest quality products to our customers. This includes our packaging. Recently we started using a new type of bag with the goal of reducing the amount of plastic we use. This was based on our company's environmental goals as well as many customer requests.

The new bags have an inner bag that protects the ingredients inside from air and moisture. The second layer of the bag, instead of using a plastic, we chose to use a paper based layer made from wood pulp. This reduced the plastic in our bags by 60%. Unfortunately, we have heard from a number of customers that this new bag is not durable enough and they have received bags that were damaged in shipping.

First, we apologize if you have been one of the customers that has received a damaged bag. Second, we are working as quickly as we can to bring back our previous bag packaging that provided the durability needed for our product to survive what can be a rough shipping experience.

Please reach out to us if you have received a damaged bag so we can take care of this.
Thank you for your understanding and patience, we will work as quickly as we can to correct this.

Thank you for your support.

Sincerely,

NorCal Organic

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