You may not “mirror” any Materials contained on this Website or accessible through this Website without NorCal Organic’s written permission.
Any rights not expressly granted herein to use the Materials are reserved by NorCal Organic in full.
NorCal Organic reserves the right, in its sole and absolute discretion, to terminate your access to this Website, or any portion thereof, at any time, for any reason or for no reason at all, without any notice, prior or otherwise.
When you upload or otherwise submit any information, materials or other content whatsoever to or through this Website (“Submitted Content”), you represent and warrant that such Submitted Content (i) does not contain any material that is pornographic, lewd, obscene, defamatory, profane, offensive or misleading, (ii) does not violate any intellectual property rights of any third party, including, without limitation, third party copyrights, trademark rights or rights of publicity, (iii) does not otherwise violate Applicable Law and (iv) does not otherwise contain any inaccurate or untruthful information.
By uploading or otherwise submitting Submitted Content to or through this Website, you, personally, and on behalf of any subjects therein, including, without limitation, your child, if applicable, grant to NorCal Organic a non-exclusive, fully paid-up, perpetual, worldwide license (the “License”) to use all of the content of Submitted Content, including likenesses, whether in whole or in part, whether composite or distorted, for purposes of illustration, art, promotion, advertising, trade, sale or any other purpose whatsoever.The License also includes, without limitation, the right to post Submitted Content, or excerpts thereof, on this Website and websites other than this Website, including, without limitation on any social media, blog or similar website.
If you post, upload and/or submit any Submitted Content on this Website, you will not: (i) harass, defame, intimidate or threaten another user of this Website; (ii) interfere with the rights to privacy of any another user of this Website; (iii) distribute chain letters, surveys or contests; (iv) post any material that is defamatory (i.e., disparaging to the reputation of an individual or business); (iv) post any material that is obscene or indecent; (v) post any trademarks, logos or copyrighted material without the authorization of the owner thereof; (vi) post any materials that may damage the operation of a computer (such as a virus, worm or Trojan horse); and/or (vii) advertise or sell any goods or services.
If Submitted Content includes any video and/or photographic images or pictures of your child, you further agree that, without limitation, the License includes a grant of an unrestricted right and permission to use, re-use and publish the video and/or photographic images or pictures of your child, in which your child may be included intact or in part, composite or distorted in character or form (the “Images”), without restriction as to changes or transformations in conjunction with your child’s own or a fictitious name, or reproduction thereof in color or otherwise, made through any and all media now or hereafter known for purposes of illustration, art, promotion, advertising, trade, sale or any other purpose whatsoever.Your permission given herein is hereby acknowledged to constitute written consent under Applicable Law including, without limitation, New York Civil Rights Law Section 50.You also permit the use of any printed material in connection therewith.You hereby relinquish any right that you, and/or your child, may have to examine or approve the use of the Images regardless of the form and type, the material that may be used in conjunction therewith or the use to which they may be applied.Further, you represent and warrant to NorCal Organic that: (i) all persons who appear in any Images have given you their express consent (or if a minor who is not your child, you must have the permission of their parent or legal guardian) to submit the Images for unlimited, royalty-free use, exhibition and other exploitation in any manner and in any and all media, whether now existing or hereafter discovered, throughout the world, in perpetuity (and you agree to provide evidence of such permission in writing if requested by NorCal Organic in its sole and absolute discretion); (ii) there are no claims for payment of any kind, including, without limitation, for royalties or residuals; and (iii) no persons who appear in any Images has any approval or consultation rights or any rights of participation arising out of any use, exhibition or other exploitation of any Images.
The grant of the License and all rights and permissions associated thereto is binding on you, and your child (if applicable), and your, and your child’s (if applicable), heirs, legal representatives and assigns.
You hereby represent and warrant that you have all rights necessary to grant the License and all rights and permissions associated thereto to NorCal Organic.IF YOU DO NOT WISH TO OR CANNOT LEGALLY GRANT SUCH RIGHTS AND PERMISSIONS TO NorCal Organic YOU MAY NOT SUBMIT ANY MATERIALS TO NorCal Organic.
DISCLAIMER OF WARRANTIES.
THIS WEBSITE, INCLUDING ALL CONTENT, FUNCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THIS WEBSITE, IS PROVIDED “AS IS” AND “AS AVAILABLE.”TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NorCal Organic MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE CONTENT ON THIS WEBSITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE THROUGH THIS WEBSITE, FOR ANY HYPERTEXT LINKS TO THIRD PARTY SITES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THIS WEBSITE OR ANY LINKED SITE.NorCal Organic FURTHER DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR THAT THE INFORMATION CONTAINED ON THIS WEBSITE IS COMPLETE, ACCURATE OR UP TO DATE.NorCal Organic DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE OR ANY MATERIALS OR CONTENT CONTAINED HEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF ANY VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY.
IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN NorCal Organic’S TOTAL LIABILITY WILL BE THE LESSER OF (I) THE COSTS ASSOCIATED WITH ENTERING A CONTEST ASSOCIATED WITH THIS WEBSITE IF RELATED THERETO OR (II) ONE HUNDRED DOLLARS (US$100).
THIS LIMITATION OF LIABILITY SHALL BE BINDING UPON YOU AND YOUR CHILD (IF APPLICABLE), AND YOUR AND YOUR CHILD’S (IF APPLICABLE) HEIRS, LEGAL REPRESENTATIVES AND ASSIGNS.
SUBMISSION OF IDEAS OR SUGGESTIONS.
GOVERNING LAW; LEGAL JURISDICTION.
If you make any claim against NorCal Organic or any other NorCal Organic Party, you agree in advance that in the event you assert any such claim, it will be governed by the following rules:
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect personal information from you when you voluntarily provide it to us through a number of features available on or through an NorCal Organic Website.For example, we may ask you to provide personal information if you:
In addition, if you otherwise request any information, service or other offering from us, you may be required to provide your contact or other information in order for us to process your request.
Your participation in any of these activities is voluntary and we will only use the personal information that you provide for the purposes for which it was collected.For example, we may use the personal information you provide to: respond to your questions or comments; fulfill your requests; provide service(s) and/or products to you; identify your needs and/or preferences; administer and manage our business operations; or otherwise provide or improve our products and/or services.
You will always have the opportunity to “unsubscribe” from receiving e-mail or other communications at any time.
If you contact one of our consumer service representatives through an NorCal Organic Website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments.
HOW DO WE GATHER DATA BY AUTOMATIC MEANS?
Sometimes we use cookie technology, web beacons and other similar devices on NorCal Organic Websites to enhance functionality and navigation for our visitors and portions of NorCal Organic Websites may use statistical tools that may be operated by third party providers (collectively, “Analytical Tools“) such as Google Inc. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of NorCal Organic Websites that you visit; and (iv) other websites you may have visited before visiting an NorCal Organic Website.If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies.Please note that if you disable cookies, you may be unable to access some customized features on NorCal Organic Websites.Cookies do not collect or contain your personal information.
Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies.We may use web beacons on NorCal Organic Websites to count users and to recognize users by accessing our cookies.Being able to access our cookies allows us to personalize and improve your experience with NorCal Organic Websites.We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened.Like cookies, web beacons do not collect or contain your personal information.
In the case of Analytical Tools, the information generated by the cookies and/or web beacons about your use of NorCal Organic Websites (including your IP address) may be transmitted to and stored on servers located outside of the United States of America, by the applicable third party provider of an Analytical Tool.This information will be used for the purpose of evaluating your use of NorCal Organic Websites, compiling reports on NorCal Organic Websites’ activity and providing other services relating to NorCal Organic Websites activity and Internet usage.The third party providers of Analytical Tools may also transfer this information to other third parties where they are required to do so by law, or where such third parties process the information on their behalf.
By using an NorCal Organic Website, you consent to the processing of data about you by third party providers of Analytical Tools used in connection with such NorCal Organic Website in the manner and for the purposes set out above.
HOW DO WE SHARE PERSONAL INFORMATION?
Except as described below, we do not sell, transfer or otherwise disclose to third parties the personal information that we collect on NorCal Organic Websites.At times, we provide your personal information to third parties who provide services on our behalf.These entities may use the information solely in conjunction with the specific services they provide for us (e.g., responding to your questions or comments or investigation of a complaint).
LINKS TO OTHER WEBSITES
NorCal Organic Websites may contain links to other websites operated by third parties.Any such websites are wholly independent from our websites, and we have no control over those websites, their operators, their security, their privacy policies or their practices.Before providing any of your personal information on any such other website, you should review the policies on privacy and security for such website.
INTERACTIVE FEATURES/SOCIAL MEDIA
If you use social and/or other interactive features that may be available on an NorCal Organic Website (e.g. Facebook or Twitter feeds, comment sections, chat rooms, etc.), you should know that when you voluntarily disclose your personal information using social media features or in interactive areas that may be available on NorCal Organic Websites where personal information can be posted, the information can be collected and used by other Internet users.This may result in unsolicited messages from other posters or parties.We undertake no obligations as to the security of information you voluntarily post using social media features or in interactive areas that may be available on NorCal Organic Websites.
We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 13.If a child has already provided us with personal information, his or her parent or guardian may contact us to have this information deleted.
UNITED STATES ONLY
NorCal Organic Websites are intended for the use by residents of the United States of America only.All matters relating to NorCal Organic Websites are governed by the laws of the State of New York and the federal laws of the United States of America applicable therein.If you are located outside of the United States of America, and you contact us, please be advised that any personal information you provide to us may be transferred to other jurisdictions where our servers are located and that by submitting information, you explicitly authorize its transfer.
HOW DO WE PROTECT PERSONAL INFORMATION
The security of your personal information is important to us.We maintain commercially reasonable administrative, technical and physical safeguards (varying depending on the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the personal information we collect on through NorCal Organic Websites.Unfortunately, no data transmission over the Internet can be guaranteed to be fully secure.As a result, while we are committed to protecting your personal information, we cannot ensure or warrant in any way the security of any information you provide to us.
HOW TO CONTACT US
Please contact us by e-mail (firstname.lastname@example.org).
Dear NorCal Organic Customer,
We have always been a company focused on providing the highest quality products to our customers. This includes our packaging. Recently we started using a new type of bag with the goal of reducing the amount of plastic we use. This was based on our company's environmental goals as well as many customer requests.
The new bags have an inner bag that protects the ingredients inside from air and moisture. The second layer of the bag, instead of using a plastic, we chose to use a paper based layer made from wood pulp. This reduced the plastic in our bags by 60%. Unfortunately, we have heard from a number of customers that this new bag is not durable enough and they have received bags that were damaged in shipping.
First, we apologize if you have been one of the customers that has received a damaged bag. Second, we are working as quickly as we can to bring back our previous bag packaging that provided the durability needed for our product to survive what can be a rough shipping experience.
Please reach out to us if you have received a damaged bag so we can take care of this.
Thank you for your understanding and patience, we will work as quickly as we can to correct this.
Thank you for your support.